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Privacy Policy

Product Availability: All products and quantities listed on the ADU Export website or provided by our sales team are subject to availability. While we strive to maintain sufficient stock, there may be instances where certain products are temporarily unavailable. In such cases, we will notify you promptly and offer suitable alternatives, if applicable.

Order Placement: To place an order with ADU Export, customers are required to provide accurate and complete information, including product details, quantities, and any specific requirements. Orders can be placed through our website or by contacting our sales team via email. ADU Export reserves the right to accept or decline any order at our discretion.

Pricing and Payment: The prices of products listed on the ADU Export website or provided by our sales team are subject to change without prior notice. All prices are quoted in the designated currency and do not include taxes, shipping fees, or any other applicable charges. Payment for orders must be made in full before shipment, and we accept various payment methods, including bank transfers and electronic payment platforms.

Shipping and Delivery: ADU Export takes utmost care in ensuring the prompt and secure delivery of products to the specified destination. However, we shall not be held liable for any delays, damages, or losses that occur during the shipping process, as these are beyond our control. Customers are responsible for providing accurate shipping information, including the recipient's name, address, and contact details. Any additional charges incurred during customs clearance are the responsibility of the customer.

Quality Assurance: ADU Export is committed to providing products of the highest quality. We work closely with trusted suppliers and conduct rigorous quality checks to ensure that our products meet international standards. However, we cannot guarantee the suitability or performance of our products for specific purposes, as individual applications may vary. Customers are advised to conduct their own testing and evaluation before using the products.

Returns and Refunds: ADU Export strives to ensure customer satisfaction. In the event that a customer receives a damaged or defective product, they must notify us within 48 hours of delivery. We may require photographic evidence or product return for investigation purposes. If the claim is deemed valid, ADU Export will arrange for a replacement or offer a refund, depending on the circumstances. Returns and refunds for reasons other than product defects are subject to our discretion.

Intellectual Property: All trademarks, logos, and intellectual property associated with ADU Export are protected by applicable laws. Customers are prohibited from using, reproducing, or modifying any ADU Export intellectual property without prior written consent.

Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which ADU Export is registered. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

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